Terms of service
These Terms & Conditions (“Terms”) govern your access to and use of our website (the “Website”) and the purchase of products from LCASAVINECE PTE. LTD (“we”, “us”, or “our”). By using the Website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use the Website.
Company Information
Company Name: LCASAVINECE PTE. LTD
Address: 60 Paya Lebar Road #04-16 Paya Lebar Square, Singapore 409051
Email: info@lcasavinece.shop
Phone: +852 9914 577
We operate an independent online retail store offering home décor, decorative ornaments, home accessories, display items, and related household decorative products. Our products may include decorative pieces, table ornaments, room accents, giftable home décor items, seasonal decorations, and other lifestyle decoration products. We do not provide any financial, banking, investment, or payment services.
Eligibility
By using the Website, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction and that you have the legal capacity to enter into binding contracts.
Use of the Website
You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not attempt to gain unauthorized access to any part of the Website, servers, or related systems, and you must not interfere with or disrupt the normal operation of the Website.
We reserve the right to suspend or terminate your access if we reasonably believe you have violated these Terms or misused the Website.
Products and Information
We make reasonable efforts to ensure that product descriptions, images, dimensions, materials, colors, and pricing information are accurate and up to date.
Because many home décor and decorative items may be handmade, handcrafted-style, textured, painted, coated, or made from materials such as ceramic, resin, glass, metal, fabric, wood, artificial plants, or composite materials, slight variations in color, texture, size, pattern, finish, or appearance may occur. These variations are considered normal and are not treated as product defects.
Product images are for reference purposes only. Actual product appearance may vary slightly due to lighting, screen display settings, production batches, material characteristics, or decorative finish differences.
We reserve the right to modify, limit, or discontinue any products, prices, or promotional offers at any time without prior notice.
Prices, Taxes, and Payment
All prices are listed in U.S. Dollars (USD), unless otherwise stated on the Website.
Prices generally do not include shipping fees, which are displayed at checkout.
Sales tax, GST, duties, customs charges, or other applicable taxes may be applied in accordance with applicable laws and the shipping destination.
By placing an order, you authorize us and our payment service providers to charge the total order amount to your selected payment method. You are responsible for providing accurate, complete, and current billing and payment information.
Orders and Contract Formation
When you place an order, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or reject any order at our discretion.
A binding contract is formed when we send you an order confirmation email or when the products are shipped, whichever occurs first.
We may cancel an order if the product is unavailable or out of stock, if there is a pricing or description error, if payment is declined or suspected of fraud, or if the shipping address is incomplete or invalid. If payment has already been taken, a refund will be issued to your original payment method where applicable.
Shipping and Delivery
Shipping methods, costs, and estimated delivery times are shown at checkout and detailed in our Shipping Policy, which forms part of these Terms.
Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier issues, customs clearance, weather conditions, peak seasons, public holidays, or logistics delays.
Some home décor products may require additional protective packaging due to size, fragility, shape, or material characteristics. Additional packaging or shipping fees, if applicable, will be displayed before checkout.
Risk of loss or damage transfers to you once the package is handed to the carrier, in accordance with applicable law and our Shipping Policy. However, we may assist with carrier-related delivery issues in accordance with our policies.
Returns and Refunds
Returns and refunds are governed by our separate Refund & Return Policy, which is incorporated into these Terms by reference. By placing an order, you acknowledge that you have reviewed and agreed to that policy.
Returned home décor items must be unused, clean, undamaged, and returned with all original packaging, protective materials, labels, accessories, and decorative components where applicable.
Items showing signs of use, installation, damage, scratches, chips, cracks, stains, fragrance exposure, water damage, deformation, missing parts, or improper handling may not be eligible for a full refund.
Intellectual Property
All content on the Website, including text, images, graphics, designs, logos, product photos, page layouts, and software, is owned by or licensed to LCASAVINECE PTE. LTD and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, sell, or create derivative works from any Website content without our prior written consent.
Disclaimer of Warranties
To the fullest extent permitted by law, the Website and all products are provided “as is” and “as available.” We make no warranties, express or implied, including fitness for a particular purpose. We do not guarantee that the Website will always be uninterrupted, secure, error-free, or free from technical issues.
Home décor and decorative products are intended for ordinary household decorative use only unless otherwise stated. Customers are responsible for using products safely and appropriately according to the product description, material characteristics, and any instructions provided.
These Terms do not affect any legal rights that cannot be excluded under applicable consumer protection laws.
Limitation of Liability
To the maximum extent permitted by law, LCASAVINECE PTE. LTD shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, business opportunity, or goodwill.
Our total liability for any claim related to an order shall not exceed the total amount paid for that order.
Indemnification
You agree to indemnify and hold harmless LCASAVINECE PTE. LTD, its officers, employees, service providers, and partners from any claims, losses, liabilities, damages, or expenses arising from your breach of these Terms, your misuse of the Website, your improper use of products, or your violation of applicable laws or third-party rights.
Governing Law and Jurisdiction
These Terms are governed by the laws of Singapore, without regard to conflict of law principles.
Any disputes shall be subject to the jurisdiction of the courts located in Singapore, unless consumer protection laws require otherwise.
Changes to These Terms
We may update these Terms from time to time. The latest version will always be posted on the Website with an updated “Last Updated” date.
Your continued use of the Website constitutes acceptance of the revised Terms.
Contact Information
If you have any questions about these Terms, please contact:
LCASAVINECE PTE. LTD
Email: info@lcasavinece.shop
Phone: +852 9914 577
Address: 60 Paya Lebar Road #04-16 Paya Lebar Square, Singapore 409051